by celsarosc

16 slides

Stages 3 and 4.pptx

Published Dec 30, 2013 in Business & Management
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Presentation Slides & Transcript

Presentation Slides & Transcript

Reputation& crisis managementStages 3 & 4

Stage #3The « finger pointing »

Stage #3Frenzy of opinion on twitter, blog traffic and SEO increase.Leaks and whistleblowersYou are the gossip in the supermarket and at dinner parties

Stage #4 :Resolution andfall out.

Focusing on food crisis…The IKEA and FINDUS examples

/ THEFALL OUT« We have learnt from what happened »« We will make sure this never happens again »

Thank you for your attention !